Returns & Exchanges
At Silks, we want you to be completely satisfied with your luxury purchase, which is why we offer a 30-day return window for all unworn garments in their original packaging. Please ensure all security tags remain attached to qualify for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully fold your silk garments and place them in the original box along with the completed packing slip to ensure they are protected during transit.
Ship the Items
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing